Children & Young people

Advice & Support Services

 

 

 

 

 

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Action for Children

Action for Children work directly with children, young people, parents and carers, especially those who face incredibly difficult situations. Action for Children runs 650 services across the UK to tackle a wide range of issues such as child neglect and abuse, affecting young people, children in care, and disabled children.

www.actionforchildren.org.uk
ask.us@actionforchildren.org.uk
01923 361 500 (Mon – Fri: 9 -5pm)

 

Addaction

Addaction is a drug and alcohol service offering support for adults, young people, parents/carers and professionals; providing a free confidential specialist service specifically for young people, known as Young Addaction.

Addaction runs over 120 projects around the country. The site has an online directory to enable users to search locally.

www.addaction.org.uk
info@addaction.org.uk
020 7251 5860

 

Barnardos

Barnardo’s works directly with children, young people and their families, specifically with those most vulnerable at risk. It runs over 900 vital services across the UK, each being different to tackle a wide range of issues such as:

• Advocacy

• Domestic violence

• Alcohol and substance misuse

• Education

• Black and minority ethnic communities

• Fostering and adoption

• Child poverty

• Homelessness

• Children in trouble

• Mental health

• Children leaving care

• Parenting support

• Children leaving asylum

• Sexual abuse and exploitation

• Disability and inclusion

• Young carers

www.barnardos.org.uk
General enquiries: 0208 550 8822

 

Beat Bullying

Beat Bullying is an international organisation campaigning to make bullying unacceptable, to prevent young people enduring the pain, fear or isolation of being bullied. Beat Bullying promotes everyone having the right to be safe from bullying, violence and harassment; aiming to stop bullying and keeps young people safe. Support services are available for parent, carers, teachers and professionals; resources include chat rooms, blogs, and access to talk with support staff.

www.beatbullying.org
hello@beatbullying.org
General enquiries: 0208 771 3377 (9.00am to 6.00pm)

 

Broken Rainbow

Broken Rainbow is dedicated to supporting domestic violence and abuse within and against the Lesbian, Gay, Bi-sexual & Transgender communities.

www.brokenrainbow.org.uk
0300 999 5428 or freephone 0800 999 5428

 

Bullying UK

Bullying UK offers support to young people, parents and schools in all aspects of bullying including cyber-bullying, bullying in school and bullying in the workplace. The site offers an online chat facility to access advice and support, as well as email and telephone contact options. Bullying UK supports National Anti-Bullying Week.

www.bullying.co.uk
Helpline: 0808 800 2222 (7am – midnight) calls during the night answered by Samaritans

 

CEOP

CEOP is part of the National Crime agency working with child protection partners across the UK and overseas to bring offenders to account. You can contact CEOP for advice and support, also to report concerns and intelligence using the report button.

ceop.police.uk
Public enquiries: 0870 000 3344 (Mon-Fri, 9am-5pm)

 

ChildLine

ChildLine is a confidential service for children and young people up to the age of nineteen providing access to a ChildLine counsellor about any problem.

www.childline.org.uk
Helpline: 0800 1111

 

Childnet

Childnet works in partnership with others around the world to help make the internet a safe place for children; working directly with children and young people 3 to 18, parents, carers, teachers and professionals. Childnet takes a balanced approach to promote the positive opportunities, as well as responding to risks and equipping children and young people to deal with them.

www.childnet.com
info@childnet.com
General enquiries: 020 7639 6967

 

Family Action

Family Action provides practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation through around 120 community-based services.

www.family-action.org.uk
info@family-action.org.uk
020 7254 6251

Internet Matters

Internet Matters is an organisation providing support to parents to help keep their children safe online. The website offers support and advice about what children may be doing online, what issues could be affecting them, and a how-to-start support programme to help parents with understanding and taking control.

www.internetmatters.org
info@internetmatters.org

 

Karma Nirvana

Karma Nirvana provides support to victims of honour based abuse and forced marriages.

www.karmanirvana.org.uk
0800 5999 247 (Mon to Fri, 9.30am-5pm)

 

Kidscape

Kidscape provides support to children and young people from 6 to 19, parents and grandparents, teachers and carers to promote the ethos that children should be able to grow up in a world free from bullying and abuse, and that all adults should keep children safe and help them to reach their full potential. Kidscape also work with children who are bullies to help them to stop; listening without judgement to offer experienced advice.

www.kidscape.org.uk
info@kidscape.org.uk
General enquiries: 020 7730 3300

 

Men’s advice

Men’s Advice Line offers practical advice, information and emotional support to male victims of domestic violence, as well as to concerned friends and family and frontline workers.

www.mensadviceline.org.uk
info@mensadviceline.org.uk
0808 801 0327 (Mon – Fri, 9am-5pm)

 

NHS

An on-line tool to provide advice and support information about a range of topics related to health and wellbeing; includes details of where and how to access relevant support locally.

www.nhs.uk

 

NSPCC

The NSPCC works in partnership with ChildLine to protect children across the UK through a range of services for both children and adults, including national helplines and local projects. Projects in local communities offer direct services for children who have experienced, or are at risk of, abuse. NSPCC services include helplines, report line, general enquiries and specialist advice and information for adults and professionals in order to help them protect children.

www.nspcc.org.uk
help@nspcc.org.uk
Report a concern: 0808 800 5000 (open 24/7 for help, advice and support)
SMS: 88858

 

Safer Internet

The UK Safer Internet Centre delivers a wide range of support and activity to promote the safe and responsible use of technology. The service is available to young people, teachers and professionals as well as parents and carers.
It offers an e-safety helpline for professionals, a UK hotline to report online criminal content, educational resources to educate young people and develops self-assessment tools for schools to evaluate their e-safety provision, including policy development. The centre coordinates and supports Safer Internet Day annually as part of its global and UK partnership.

www.saferinternet.org.uk
Email for professionals: helpline@saferinternet.org.uk
Helpline for professionals: 0844 3814772 (10am-4pm)
Email for general enquiries: enquiries@saferinternet.org.uk
General enquiries: 0844 800 2382

 

Talk to Frank

Talk to Frank offers support to children, young people, parents and professionals by providing credible information about drugs. The service provides details of how to access emergency help, drug treatment, local support services, and advice for those worried about a child.

www.talktofrank.com
frank@talktofrank.com
LIVE CHAT (2PM – 6PM)
0300 123 6600 (24 hours a day, 365 days a year)
SMS: 82111

 

The Hide Out

Created by Women’s Aid, this site provides support specifically for young people affected by Domestic abuse.

www.thehideout.org.uk

Thinkuknow

A CEOP site to support children, young people, parents and carers, and teachers with advice relating to safe use of the internet and mobile technology. Thinkuknow provides a report button to use when someone may feel uncomfortable or worried about someone they are chatting to online.

www.thinkuknow.co.uk

 

Victim Support

Victim support offer free support services to anyone who has been a victim of crime or affected by a crime, whether or not the crime has been reported and regardless of when it happened.

www.victimsupport.org.uk
0845 30 30 900 (8am – 8pm Mon to Fri; 9am – 7pm weekends; 9am – 5pm bank holidays)

Virgin Media and F-Secure: Switched On Families Advice

Virgin Media and F-Secure are working together to help keep families safe online in response to research which shows that families not only need to know how to use internet security tools but also how to have a conversation about the big issues like online bullying, talking to strangers online to keep them safe when using the Internet.

Switched on Families Information

Women’s Aid

Women’s Aid provides help to support and protect those affected by domestic violence, they have over 350 accessible domestic and sexual violence services across the country.

www.womensaid.org.uk
helpline@womensaid.org.uk
0808 2000 247 (24hr helpline)

 

Young Minds

Young Minds is committed to improving the emotional wellbeing and mental health of children and young people, providing support and advice to young people as well as parents and professionals working with children and young people.

www.youngminds.org.uk
parents@youngminds.org.uk – adult worried about a child
ymenquiries@youngminds.org.uk – general enquiries
020 7089 5050